We want you to feel confident in choosing the Synnovate Suite. Each deck is carefully designed, produced to high quality standards, and clearly described on our website so you know exactly what you are purchasing.

Because our products are educational resources designed for professional use, and because each deck is printed in limited production runs, we are unable to accept returns or offer refunds once an order has been placed.

That said, your experience matters to us. If your order arrives damaged, incomplete, or incorrect in any way, please contact us within 14 days of delivery and we will make it right with a replacement.

We encourage you to review the product descriptions carefully before purchase, and if you have questions about which deck is right for your context, we are always happy to advise before you order.

In summary:

• No returns or refunds for change of mind
• Replacements are provided for products that arrive damaged or incorrect
• Support is available to help you choose the right product before purchase

Thank you for understanding and for supporting the work of making learning, leadership, and culture more visible in schools.